Seven days, full refund, no questions asked

The short version

• Seven days free first, with no card, so most doubts are settled before you pay.
• If you still pay and it is not right for you, email refunds@braidsync.com within 7 days of purchase.
• You get the full $20 back, to the original payment method. No reason needed.

How to request a refund

1. Email refunds@braidsync.com from the address you used at checkout.
2. Include your licence key or the payment receipt number.
3. We confirm by email and process the refund within two business days. The funds appear once your bank or card issuer settles it, typically three to ten days later.

What is covered

Every purchase of the $20 lifetime licence, for any reason: the extension did not do what you expected, your browser setup turned out to be a poor fit, or you simply changed your mind. Refunds are issued in the currency of the original payment.

What is not covered

• Requests made more than 7 days after the purchase date.
• Team or agency licences arranged separately — those are handled under the written terms agreed at the time of the order.
• Purchases where the licence was resold or shared outside the buyer's own accounts, which breaches the terms of service.

Nothing here limits statutory consumer rights, which apply in addition to this policy wherever local law grants them.

After a refund

The licence is deactivated and the extension reverts to its unlicensed state. Bookmarks and tab groups already in your browser are untouched — they are yours. Sync registry data tied to the licence is deleted within 30 days, as set out in the privacy policy.

Refund questions